Installation & Service FAQs
How long does a typical installation take?
Most standard residential single-unit installations are completed within one day. For multi-split systems covering multiple rooms, it may take 2-3 days depending on the complexity of the pipework and unit locations.
What are the typical running costs?
Modern inverter-driven systems are highly efficient. Running a single unit for a few hours an evening typically costs less than 50p per day. Using the unit for heating in winter is often more cost-effective than gas central heating.
How often should I service my AC?
We recommend a professional service at least once a year. This ensures peak efficiency, prevents small issues from becoming major faults, and is often a requirement to maintain your manufacturer's warranty.
Do I need planning permission for AC?
In most UK homes, installing air conditioning falls under 'Permitted Development' and doesn't require permission. However, if you live in a listed building or a conservation area, you should check with your local council first.
How noisy are the units?
Modern indoor units are whisper-quiet, often reaching noise levels as low as 20dB - similar to a ticking clock. Outdoor units are also designed for low disruption, typically sounding like a quiet hum from a few meters away.
What should I do if there is a fault?
If your system isn't cooling properly or an error light appears, turn the power off at the isolator and call us. Avoid trying to fix internal components yourself as it may void the warranty or reach live electrical parts.
Service & Maintenance FAQs
Servicing Frequency
To maintain peak efficiency and warranty validity, we recommend a professional service at least once a year. For high-usage systems, twice-yearly maintenance ensures long-term reliability.
Fault Handling
If your system isn't cooling or shows a fault code, switch it off at the isolator and contact us immediately. Our engineers provide rapid response repairs to get you back to comfort.
Noise Levels
Modern units are whisper-quiet, often operating below 20dB. If you notice unusual vibrating or grinding sounds, it may indicate a mechanical issue that requires immediate attention.
Servicing Frequency
To maintain peak efficiency and warranty validity, we recommend a professional service at least once a year. For high-usage systems, twice-yearly maintenance ensures long-term reliability.